Refund & Cancellation Policy

Last updated: May 6, 2026

This policy describes how cancellations, rescheduling, and refunds work for services booked with Perfection Auto (“we,” “us,” or “our”). Specific offers or promotions may include additional terms disclosed at booking.

Cancellations & rescheduling

You may request to cancel or reschedule through the contact methods we provide (including our website, app, or customer support). Advance notice helps us serve other clients and may affect fees or eligibility for a refund as described below.

Refund eligibility

If you cancel within the notice window stated at booking (or, if none is stated, at least 24 hours before your scheduled appointment), you may be eligible for a full refund of prepaid amounts to the original payment method, subject to processing times determined by payment providers.

Late cancellations or missed appointments may be subject to a cancellation fee or forfeiture of deposit, as disclosed at booking.

Service issues

If you believe a service was not performed as agreed, contact us promptly with details. We may offer a redo, partial refund, or other reasonable resolution depending on the circumstances and applicable law.

Non-refundable items

Certain add-ons, consumables, or third-party fees may be non-refundable once incurred. Any exceptions will be noted at checkout where applicable.

How refunds are processed

Approved refunds are typically processed to the original payment method. Timing depends on banks and card issuers.

Contact

For cancellation or refund requests, contact support@perfectionauto.example or use the phone number listed in our footer.